Privacy Policy

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ViviLocal Privacy Policy

At ViviLocal, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, and protect your personal information.

1. Collection of Personal Information

We collect personal information, such as your name, email address, and any other information you provide when engaging with our services (e.g., property searches or tour bookings). We use this information to provide you with a personalized experience and to fulfill your requests.

2. Use of Personal Information

We use your personal information for the purpose of:

Personalizing your property search or tour experience.

Communicating with you regarding bookings, itineraries, and other related information.

We do not sell, share, or disclose your personal information to any third parties, including marketing partners. The only exceptions are:

Where disclosure is required by law.

Where it is necessary to provide the service you have requested (e.g., sharing relevant details with accommodation or tour providers).

3. Data Security

We take the security of your personal information seriously. We protect your data using industry-standard technologies, including secure servers and firewalls. Only authorized booking staff have access to your personal information.

However, please be aware that the transmission of information over the internet is not completely secure. While we take all reasonable precautions, we cannot guarantee the absolute security of your data during transmission.

For those who prefer not to share information over the internet, ViviLocal offers alternative ways to communicate, such as fax or post.

4. Access and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or outdated.

If you wish to update, correct, or remove your personal information, please contact us at vivilocalitaly@gmail.com with your request, and we will respond promptly.

5. Your Consent

By using our website and services, you consent to the collection and use of your personal information in accordance with this Privacy Policy. If we make any changes to this policy, we will notify you by updating the policy on our website.

6. Complaints and Concerns

If you have any concerns or believe we have breached your privacy rights under the Privacy Act 1988 or the Australian Privacy Principles, you can lodge a complaint by contacting us at vivilocalitaly@gmail.com. We take all complaints seriously and will respond to your inquiry as soon as possible.

7. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: vivilocalitaly@gmail.com